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Job Details
Company Zedo India
Title: Implementation Representative
Category: Computers Software Programming
Description:
Job Overview ZEDO is looking for experienced professionals to join our Implementation team. If you enjoy a fast-paced, dynamic working environment & a challenging hands-on job, ZEDO is the place for you! We’re interested in smart, experienced engineers with a passion for quality work that they can be proud of. The ideal candidate for this job should be energetic & highly motivated. The Implementation Representative will be responsible for managing new client relationships after contracts are closed. The Implementation representative will work directly with Trainers, Engineers, Product Managers and the Sales Team to ensure a successful implementation of ZEDO’s top-tier customers. Responsibilities Transition big new contracts from Sales to Support during a sixty day implementation cycle reserved for top-tier clients / Build relationship with client to learn their business needs and priorities, evaluate and document an implementation strategy, and execute to plan / Consistent and ongoing communication throughout implementation cycle by email and phone to client, possible on-site client visits will be offered / required / Weekly status communication to Sales, Executive Team / Monitor new client setups to watch volume, validate implementation (checking tag placement) / Find ways to help these customers use ZEDO more / Increase visibility of ZEDO Project Management and Development team to customer needs / Find and utilize ZEDO's organizational knowledge to help the customer / Handle some support issues for customers under Implementation phase / Night / Swing Shift required. Skill Sets Strong analytical skills are required Experience & Education 1 to 3 years of working experience / MSc. IT / Computer Science preferred
Skills: Strong analytical skills
Employment type: Full Time
Salary: 00 USD
Degree:
Experience: 3
Location: Mumbai - Maharashtra - India
Post Date: 07/23/2007
 
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